Position Details: Ext- MS Specialist IP L2

Description:

Job Key Tasks & Responsibilities:

• Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.

• Technical Operations support for Customer Team.

• Manages technical escalations for technical requests, emergency cases and outages internally and towards customer.

• Support customer’s network performance and evolution.

• Manages network SW and HW configuration information.

• Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations.

• Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability.

• Monitors and reports customer’s life network performance and acts to ensure network’s availability including e.g. customer SLA fulfilment

• Support and perform competence development of local technical teams.

• Ensure multiple network Element are connected and all functions are working well.

• Handling Critical and Emergency network incidents with stakeholders/Care. Experience and Knowledge

• Must have a strong understanding of Protocols: TCP/IP, IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+)

• Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP).

• Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing.

• Network and services migration.

• Analyse and resolve network hardware and software connectivity issues. • Network Tools analysis for capacity planning and proactive fault finding. • Respond to incoming tickets, troubleshoot, and escalate, if necessary.

• Proficiency in Nokia hardware of 7750, 7210, 7250 and 7705 product lines.

• Familiarity with Fixed IP architecture, knowledge of Nokia 7750 (BNG) product lines.

• Familiarity with Juniper knowledge of PTX 5000, PTX 10000, MX 960 and M40e product lines.

• Familiarity with Extreme knowledge of EX2200, EX4200, E320 product lines.

• Familiarity with DCN IP cloud architecture, knowledge of Cisco N9K, Arista product lines.

• Candidate should be flexible to work in 24*7 rotational shift.

• Familiarity with Linux operating system is plus

• Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus.

• Automation related technologies, including Python, Ansible is a plus

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