Position Details: Senior Onbording Executive Malaysia

Description:

Key Responsibilities:

As an Onboarding Success Partner at Nokia, you will play a key role in delivering a seamless onboarding experience for new joiners worldwide. You will manage human-centered onboarding journeys, support international relocations, and provide system assistance. Success in this role requires strong communication, accountability, organization, and adaptability, with a growing focus on leveraging technology and AI to enhance efficiency and personalization. Join Nokia and help shape the future of onboarding in a dynamic, global environment.

Responsibilities for an Onboarding Success Partner

• Deliver a positive, engaging onboarding experience that prepares new joiners for success.
• Serve as the main contact for new joiners and managers, providing support throughout the onboarding journey.
• Track onboarding progress, conduct follow-ups, and ensure smooth integration.
• Coordinate workstations, badges, permissions, paperwork, and system setups, resolving queries efficiently.
• Lead orientation sessions and introductory training on company culture, policies, and roles.
• Gather feedback from new joiners and managers to continuously improve the onboarding experience.

Required Skills for an Onboarding Success Partner

• Strong organizational skills and attention to detail.
• Adaptability in complex situations and a positive, flexible mindset.
• A service-oriented approach focused on delivering great experience.
• Curiosity and willingness to learn new tools and ways of working.
• A collaborative, proactive attitude to support the team.
• Basic understanding of AI concepts.
• Ability to interpret data and analytics.

It would be nice if you also had:

• Experience in onboarding, especially global or large-scale programs.
• Familiarity with systems and tools, including AI apps, Power Automate, and Power BI dashboards.

Goal & Objectives:

Perform an action: