Position Details: Network Engineer

Description:

Network Engineer

Brief roles and responsibilities of resources are as given-

•             Single point of contact for any nationwide escalation.

•             Single point of contact for any information sought by bank.

•             Ensure committed delivery on the project rollout front.

•             Ensure committed delivery on the network uptime front.

•             Ensure smooth achievement of project timelines.

•             Ensure compliance of the Contract and SLAs through supervising the performance of other personnel of the Bidder involved in service deliveries etc.

•             Managing/Supervising timely resolution of escalations/tickets via Circle level Project Managers and Bidders NOC.

•             Monitor all allotted branches links with due diligence and take follow-up with their backend team for immediate restoration of all such downlinks as per the SLA uptime.

•             Contact branches end users to understand the problem while identifying fault.

•             Allocate the down-call to all concerned Zonal engineers for immediate action.

•             Responsible for all technical issues concerning the network.

•             Point of contact for all technical queries and fault resolution.

•             Shall have the primary responsibility of ensuring a smooth network functioning without congestion, and downtime.

•             To provide all kind of SLA reports to the designated Bank team as per the schedule and as and when asked by Bank officials.

•             Coordinate with concerned ZO/branch for smooth new link commissioning

•             Coordinate with bank NSI for restoration of existing links and configuration of new links on Router.

•             Maintain database of network provided by concerned bidder.

    Qualification of resources dedicated to bank is mentioned below:

    2 years of IT experience.

      Preferred CCNA Certified

Perform an action: