Description:
We are looking for Technical Subject Matter Expert & Writer (Telecom Domain)
Department: GSC Documentation Team
Work Type: Full Time
Payroll : On indoviosion Services Pvt Ltd
Experience: 5-8 years
Location: Mumbai, Navi Mumbai
Notice Period: Immediate Joiners or up to 30 Days.
Education: B.Tech/B.E (Electronics & Communication), 10th & 12th std. all with 65% & above.
Eligibility: All Academics throughout English medium.
Key Responsibilities:
- Create documents that explain Company’s Products to its customers & internal audience.
- Develop and maintain high-quality documentation for developed Hardware & SW to meet industry standards of quality, usability, and format using writing expertise and product knowledge.
- Collaborating with various teams to ensure consistent, seamless, and integrated documentation that is to be used for internal and external customers.
- One should have to undergo Company’s Mandatory Training on 4G/5G Network & continuous self-learning is a part of competency development.
- Research, write, and update new and existing technical documents assigned.
- English language & Technical contents Review, correct & give suggestions for improvement.
- Work on editorial and formatting review of technical documents.
- Independently work on documents such as product specification, installation/operation/troubleshooting/maintenance manuals, Feature/Counter/Parameters descriptions etc.
- Write clear and concise technical documentation for complex topics.
- Communicate with HQ and the R&D team for Review, Content updates, improvement, Queries, and Follow-ups to meet the timeline.
Qualification & skills:
- Must have 3-5 years of work experience with Telecom Network (4G/5G) Deployment/Integration/operation/maintenance/Monitoring/RF optimization/Planning/Core, and so on.
- Freshers who have taken their Engineering on-site internship on the work mentioned above in any Telecom Operator location can be considered. (minimum four months)
- Excellent verbal and written communication skills in English
- Must have done all Academics throughout English medium
- Understanding of 4G/5G Technology basics, Network architecture, Call flows, KPIs, messages, and Operations will be preferred.
- Experience with the Samsung system will be considered first.
- Knowledge of Technical Writing & Publishing Tools will be added advantage: Advanced Microsoft Office, Microsoft SharePoint, Adobe Acrobat, Adobe InDesign (preferred) and, Adobe Illustrator (preferred), Microsoft Visio, Grammarly.
- Familiar with running VBA macros.
- Excellent teamwork skills, ability to work under pressure
- Experience in creating technical illustrations and flowcharts
- Willing to learn new technologies and knowledge sharing with team members
- Familiar with telecom infrastructure terminology
- Good team player with a good attitude, analytical capabilities, and interpersonal & problem-solving skills.
- Ability to drive necessary processes & standards to manage and produce quality documentation.