Position Details: Network Engineer L1 - Jaipur

Description:

Brief roles and responsibilities of resources are as given-

• Monitor all allotted branches links with due diligence and take follow-up with their backend team for immediate restoration of all such downlinks as per the SLA uptime.

• Contact branches end users to understand the problem while identifying fault.

• Allocate the down-call to all concerned Zonal engineers for immediate action.

• Responsible for all technical issues concerning the network.

• Point of contact for all technical queries and fault resolution.

• Shall have the primary responsibility of ensuring a smooth network functioning without congestion, and downtime.

• To provide all kind of SLA reports to the designated Bank team as per the schedule and as and when asked by Bank officials.

• Coordinate with concerned ZO/branch for smooth new link commissioning

• Coordinate with bank NSI for restoration of existing links and configuration of new links on Router.

• Maintain database of network provided by concerned bidde

Perform an action: